- Website Content
We will endeavour to ensure that the content of this website is always accurate, honest, and up-to-date. However, all content, including prices, is subject to change without notice.
- Personal Information
All personal information collected through the forms in this website will be used only for the purpose intended, eg to answer an enquiry or to process a holiday booking. Personal information will not be retained for longer than is necessary to satisfy the enquiry or booking made.
- Mailing List
In the case of our mailing list, we will retain the information supplied by you for the purpose of periodically informing you by email of any news, special offers, cancellations or last minute availability. Your information will not be shared with any other third parties. We will remove your details from our mailing list on request.
Our website also employs cookies for the purpose of generating access statistics. These provide us with general information about how our website is used. However, no personal information that would enable us to identify individuals is either obtained or stored in these cookies and they are deleted automatically within 24 hours.
Cookies are often used to track a user's browsing history for the purpose of targeted advertising. This website does not set any cookies of this type.
Should you wish to disable cookies, please refer to your browser's Help function. Please note, however, that disabling cookies will affect your ability to use this website, as the on-line booking system may not operate correctly without them. Many websites will not run correctly with cookies disabled, especially ones that require you to log in or that offer any form of checkout or booking process, as cookies are usually needed to keep track of individual transactions.
- On-line Payments
In the case of on-line payments, your credit / debit card details are processed by Sagepay on our behalf, who act an an intermediary between your bank and ours. Your payment details are not made known to us.
- Telephone Payments
In the case of telephone payments, these are authorised immediately while you are on the telephone. Your credit / debit card details are neither recorded nor retained by us.
Links to external websites are provided as a service to our users, eg where they contain information that may be of either general or specific interest to persons planning a self-catering cottage holiday in Northumberland or elsewhere in the UK or abroad. However, we are not responsible for the content, views, or accuracy of information on external websites.
- Further Information
If you have a question about any aspect of our policy, please contact us.